Versatile general management executive with strengths in operations, sales and business development who has increased competitiveness, sales and profitability for leaders in energy, manufacturing and transportation arenas, among others. Secured and retained satisfied customers by consistently delivering initiatives that exceeded goals and expectations. Acquired, trained and led teams to high levels of productivity, effectiveness and excellence.
Whether providing great customer service, learning new process and developing new products, or playing key roles in Six Sigma, Black Belt, Lean Manufacturing or ISO 9000 certification efforts, can contribute immediately by:
- Cultivating strong relationships to acquire and retain key accounts
- Recruiting, training and motivating high-performance teams that exceed goals
- Developing unique solutions to improve revenues, productivity and quality
- Aligning solutions with customer expectations to deliver value
Proven track record of generating profitable results through decisive action, innovative problem-solving and thorough follow-up. Adept at achieving buy-in from disparate groups, creating common vision and consensus. Bottom-line focused with a big picture mentality.